Brandon Hutchins

Quality Assurance Analyst

Work Experience

Quality Assurance Analyst - Laru Technologies

July 2015 - Present

Achievements:

  • Reviewed and converted business, functional, and technical requirements / specifications into test plans.
  • Conducted root-cause analysis, including code review, of identified issues in order to enable the development team to understand, replicate, and prevent future occurrences of the issue.
  • Designed end-to-end automated UI tests for Selenium.
  • Designed a method for system performance profiling, and implemented changes as needed to improve software performance, such as modifying SQL stored procedures.

Technical Support Analyst - Laru Technologies

September 2013 - July 2015

Achievements:

  • Developed a thorough understanding of proprietary risk management software in the e-payment / ACH sector in order to become competent in the ability to intake, identify, and resolve customer issues.
  • Facilitated the gathering of business requirements from end users, and with continual feedback authored user stories and functional / technical requirements and specifications.
  • Managed a database (SalesForce) of customer support related issues and related tasks such as training and bug reporting.
  • Aided in implementation of proprietary risk management software in highly customized environments inside banking institutions.
  • Remotely managed a multi-tiered SaaS installation of our software. Including SQL Server management, monitoring, and performance tuning.

Software Support - Sierra Sands Unified School District

2012

Achievements:

  • Managed a support ticket system, updating and closing tickets as needed.
  • Analyzed, diagnosed, and repaired computers, printers, and projector systems, along with various other peripherals and other pieces of technology.
  • Drove to various sites in order to interact with teachers and administrative staff to aid with other technology-related issues such as training.

Buzz Words

  • SQL Server 2008 R2 & 2012
  • SQL
  • Adobe Creative Suite
  • Requirements Gathering
  • Test Planning
  • Project Planning and Implementation
  • HTML5, CSS3, JavaScript
  • MS Office Applications

Projects

Video Games

 

Thunder Ball